Guest Check is a leader in customer satisfaction assessment and is an expert in hospitality services. We specialize in the hospitality industry, helping businesses to measure and maintain the quality and effectiveness of guest services and physical property management. Our research and reporting of the guest experience assists our clients in assuring they meet or exceed their own internal expectations, and are often used as a tool to obtain or maintain AAA or Forbes ratings.
When you allow us to measure your guest satisfaction, we will experience your establishment just as your guests would; tasting, seeing, and sensing all that your property has to offer. From the guest’s perspective, yet with a discerning and well-trained eye, we evaluate the strength and weakness of every aspect of your guest’s experience. Guest Check provides you with a clear vision of the quality level of your property, allowing you to ensure the highest standards in guest service.